The Consumer Rights Protection Centre of Latvia (CRPC) has published its second Annual activity report under Article 55 of the Digital Services Act (DSA), covering its supervisory and enforcement activities throughout 2025. The DSA establishes harmonized rules for a safe, predictable, and trustworthy online environment across the European Union, significantly enhancing user rights protection and reinforcing the mandates of supervisory authorities to tackle illegal content and platform misuse.
Since 2024, CRPC has served as Latvia’s designated Digital Services Coordinator (DSC), tasked with overseeing compliance with the DSA by intermediary service providers established in Latvia or those that have designated a legal representative within the country. While the initial period focused on building the institutional framework, 2025 marked a pivotal transition toward the practical, coordinated execution of DSA enforcement mechanisms. This period saw a substantial surge in both the volume of complaints received and the active deployment of regulatory enforcement instruments, including the issuance of binding content removal orders.
Key activity highlights from the 2025 report include:
- Handling of complaints: A total of 59 complaints regarding potential DSA non-compliance were received and assessed. Following evaluation under Article 53 of the DSA, 20 cross-border complaints were transmitted to the respective DSCs of the Member States where the platforms are legally established (14 to Ireland, 5 to the Netherlands, and 1 to Belgium).
- Enforcement orders: The DSC was notified of 497 statutory orders to act against illegal content, out of which 495 have been fully executed. The vast majority of illegal content orders were issued within the online gambling sector (330), followed by electronic mass media (130), public health (23), cybersecurity (8), and consumer protection (6).
- Trusted Flagger awarded: For the first time in Latvia, the official status of Trusted Flagger was awarded to a prominent non-governmental association operating in the field of protecting minors from online abuse. Under the DSA, online platforms are legally mandated to prioritize notices submitted by Trusted Flaggers, ensuring swift review and action without unjustified delay.