According to data compiled by the Consumer Rights Protection Centre (CRPC) on the extrajudicial debt recovery sector in 2025, the portfolio of debts owed to credit institutions in extrajudicial recovery exceeded the one-billion-euro mark for the first time during the reporting period, reaching EUR 1.002 billion. At the same time, the total consumer debt portfolio at the end of the year amounted to EUR 1.759 billion, representing a 0.82% decrease compared to 2024.
As of 31 December 2025, the extrajudicial debt recovery portfolio contained 1,334,207 consumer debt cases. Compared to the previous year, the number of cases decreased by 2.31%, indicating a slight reduction in the overall portfolio both in terms of case numbers and total value.
At the end of 2025, 15 licensed extrajudicial debt recovery service providers were operating in Latvia.
Key Indicators for 2025
- The portfolio of debts owed to credit institutions in extrajudicial recovery reached EUR 1.002 billion;
- The total consumer debt portfolio amounted to EUR 1.759 billion;
- The number of newly assigned debt cases decreased by 13.57%, while their total value increased by 17.62%;
- The total amount of debts actually recovered increased to EUR 329.998 million.
Financial service debts continued to account for the overwhelming majority of the consumer debt portfolio in 2025, representing 90.95% of the total portfolio. Debts owed to credit institutions accounted for 56.96% of the total consumer debt value, while consumer credit (non-bank lending) debts represented 33.99%. All other sectors combined accounted for less than one-tenth of the portfolio.
In 2025, a total of 269,251 consumer debt cases, amounting to EUR 230.507 million, were newly transferred for extrajudicial recovery. Although the number of newly assigned cases declined, their aggregate value increased. This indicates that fewer cases were transferred for recovery, but the debts involved were of higher value.
This increase was primarily driven by newly assigned debts from credit institutions. Compared to 2024, the number of cases transferred by credit institutions increased by 237.27%, while the total value of these claims grew by 436.67%. At the same time, the number of newly assigned cases declined in other significant sectors, including consumer credit, electronic communications, utility services, medical services, and parking services.
A positive trend can also be observed in debt recovery results. In 2025, the total amount of debts actually recovered reached EUR 329.998 million, significantly higher than the EUR 154.309 million recovered in 2024. In total, 288,243 debt cases were recovered, of which 32% were recovered in full and 68% were recovered partially.
The volume of unrecovered debt also declined. The number of unrecovered cases stood at 1,149,519, representing an 11.45% decrease compared to the previous year, while the total value of unrecovered debt fell by 7.46% to EUR 1.535 billion.
Overall, 2025 showed signs of stabilisation in the extrajudicial debt recovery sector. Both the total consumer debt portfolio and the volume of unrecovered debt decreased slightly, while the total amount of recovered debt increased substantially. Nevertheless, the level of consumer indebtedness remains high, with financial service debts continuing to account for the vast majority of the overall portfolio.